New Troubleshooting Tools Part 2: Secure Edge Access Implementation and Usage

In this Blog we look into the necessary settings for allowing Secure Access to the EDGE via CLI. This new feature allows priviledged secure access using script and shell and for Basic access there is a scripted procedure with a restricted set of commands. In principle many of the information can also be retrieved using remote diagnostics BUT the CLI access is much quicker without waiting for the next hearbeat (~ 30 seconds) before getting the result. These are the necessary steps to activate the new feature using key-based access Step 1: Activating Secure Edge Access (once per customer) Step 2: In the same window switch to Key Based Authentication Step 3: any superuser can then define if Basic (script based only) or Priviledged (script or shell) should be allowed NOTE: the CLI username is <1 character e ... enterprise, o...operator><user-id><username (with "@" and "." converted to "_")> Now the user can under "My Account"/...